Falcon Insurance

After Their Driver Nearly Killed My 6yo Driver They Decided To Not Take Liability For Their Negligent Driver. This Is Ludicrous But I Expected This From Such A Small Company Not Wanting To Pay Out Which Is Absurd. Especially With A Witness Whom Was Aslo Hit Due To The Negligence Of The Driver.

They suck !!! They dont care ! They wont help you ! Dont waste your time ! Just go ahead and SUE right away

They won't return my calls or emails. They say they will only reimburse $30 a day for my rental car which is total *** They will not pay out the diminished value of my vehicle as well. This company we need to we need to have a class actual lawsuit against this company what's

As i was traveling northbound getting readybto cross the intersection the other party was in the left turning lane and was turning even tho the kight was greenYour client tried to run the light and It caused me to plowed into them

I was hit from behind by a driver insured by falcon on 10/15/21. It has been over a year they still are avoiding my calls. I have a Agent name Vanity who I've been leaving voicemails with that never returns my calls. I finally spoke to a supervisor who act as though they were going to help and yet another dead end. I suffered a concussion in result of this accident and have numerous amount of bills. I hate that I feel victim to this *** poor of a insurance company. I will be seeking a lawyer to assist me due to their negligence

One of your clients ran pass the light and I ended up plowing in front of him which damage my truck and the air bags was deployed..the other driver also went to jail for a dui I have no vehicle to transport my kid to school and my wife and me to work..not along other essential things that we have to go do...my question is how soon will this company issue me a rental

Vanity insurance adjuster does not call back. Its been 2 weeks and still havent heard back from her. Extremely bad service.

Falcon insurance is not a good company I wouldnt want anyone to go there they full of *** they prolong on taking of business they dont communicate they are a bad insurance company and I give them a 0 of performance

Called to report about one their insured drivers and Ryan was so rude, short, and with a bad temper. Now I'm seeing horrible reviews about this insurance company taking too long or not paying the affected party.

Hit from behind. Fellow barely speaks English but did manage to communicate that he had no driver's license but his insurance would "take care of everything." He took off as soon as he realized the police were coming. Falcon says they are waiting on the insured to respond. Seriously??? Pretty sure he won't be responding. They say they'll likely close the file if they don't hear from the insured. I am pretty sure his agent told him to just take off as this seems to be a common theme in all of these complaints. Falcon sucks and should be shut down. Just a scam and they probably never pay a claim. As usual, the hardworking, bill paying, tax payer gets screwed and the freeloader takes off with no worries.

I have been trying to resolve a claim for over 6 months and have been told the file is now closed because they cannot get in touch with their insured. The people calling me as the victim were mostly rude and very unprofessional

I was hit two years ago by theyre insured driver while working on the streets the driver fled and left me in the street police later catching him and informing me he also had no citizenship I havent received a dime and still sustain injuries trama and outstanding bills we need to file a class action for not following guidelines they are so hungry for money they give insurance to anyone who can start a engine .

A Falcon insured ran into the side of my wife's car. Falcon emailed us forms to complete and return. We did. Several days later after no response, I called and Falcon said they should have had us file through the app. They sent the app and we completed that. After almost a week, I called and they sent an estimate of $1,400. I knew that was low so I contacted my insurance company and got an estimate. It was $2,400. Falcon said to have the body shop send a supplemental if necessary. I dropped the vehicle of at the body shop on Monday per Falcon's request, and I picked up a lesser rental car than I had in the shop. Tear down was complete and the supplemental was sent to Falcon on Wednesday. Falcon did not approve the supplemental until the following Monday - a full week after I dropped the car off at the shop. Falcon claimed the repair shop sent pics of a white Jeep for repair and I had a white SRX in the shop. I called the shop and got a copy of the supplemental with their pictures and all the pictures were on my car. The repairs were complete on Friday and I picked up the car, returned the rental and submitted the rental receipt to Falcon for reimbursement of $942 (this is the only way they do rentals and it is now obvious why). After a week, I called Falcon and they informed me they were not going to pay the full amount because they only paid for rental while the vehicle is being worked on, although they waited 5 days to approve the supplemental. I told them about the delay caused by them and we discussed this over the phone several times - always me calling them. I told them I had good records and would be filing a complaint with the Texas Insurance Board. Eventually they raised their reimbursement to $600, still $342 under the cost of the rental. They sent the $600 check and I did file a complaint the Texas Insurance Board. Now waiting for a verdict. Falcon is a very dishonest and, by the customer service, I think they look for ways to reduce the amount they pay for repairs and reimbursements. If you have an accident with their insured, file with your insurance company and do not deal with Falcon. FILE WITH YOUR INSURANCE COMPANY AND LET THEM DEAL WITH FALCON - THEY HAVE WAYS TO GET FALCON TO PAY. I did not know this but found out after the fact. If you have and negative dealings with them, I would advise filing a complaint with your state insurance board.